Job Opportunities
Careers at
Hambleton Hall
Unsure about your future career? Do you enjoy meeting people?
Why not consider joining our vibrant professional team where we can give you full training in all aspects of our hospitality organisation and learn about the service needs for a successful restaurant in a fun and vibrant environment.
Hospitality offers superb career prospects and as we are part of a world wide organisation; there is opportunities to travel and see the world while building your career. We can help you find your next move as you climb the hospitality ladder; so why not drop us a line introducing yourself and look forward to meeting you soon.
Everyone supports each other in delivering warm and attentive hospitality, so our guests experience thoughtful, generous and memorable treatment while enjoying their holiday in the beautiful Rutland countryside. The management team lead by example; they are hands-on to ensure a smooth operation, resulting in a respectful staff and happy guests.
You will be rewarded with a wonderful working environment, a good salary, a training programme, nutritious meals on duty, and subsidised staff accommodation in a converted stable block in the grounds may be available or use of your own transport due to the hotels rural location. The following positions are full time, working 5 days a week, mostly split shifts with some straight shifts. Staff uniform will be provided.
All our staff have full access to our Employee Assistance Programme via Hospitality Action. Hambleton Hall is associated to Pride of Britain Hotels and Relais & Chateaux Hotels, which provide opportunity for future growth and international travel. These hotels provide discounted accommodation for staff too, staff can stay in one of more than 500 hotels around the world.
Vacancies Currently Available
At Hambleton Hall we focus on providing our guests with an experience that helps them create wonderful memories and keep them coming back for more. As our Receptionist you will be the first and last person our guests see, your helpful and engaging approach, your passion for great service will create an amazing impression each and every time they visit.
We are looking for a Receptionist with excellent interpersonal skills and who will manage requests promptly, helpfully, politely and with a caring attitude. The team are on hand from 7.00am – 11.00pm and work closely together to meet and exceed our guests’ expectations, from answering calls and emails, to checking guests in and out and managing all the administration that goes on in between.
The role:
- Work closely with the team to provide a consistently high quality of service to all guests and visitors.
- Manage guest arrivals and departures with warmth and efficiency, demonstrating the superb customer service that Hambleton Hall is renowned for.
- Handling multiple enquiries about our hotel, our restaurant and local area with confidence and enthusiasm.
- Provide accurate billing, processing payments and handling all administration efficiently and in a timely manner.
- This is a full time position, working up to 45 hours a week, 5 days out of 7 on a rota system and will include shift working.
This is a fast paced and busy department. We are looking for someone who has warmth, charm and a natural gift for hospitality. The following skill set would be an advantage, but we will provide you with full training and you will have the support of your very experienced colleagues.
Ideally, you will have:
- Great customer service skills, the ability to deal with difficult situations with patience, understanding and professionalism.
- Good verbal and written skills, managing emails, phone calls and face to face meetings with guests, often simultaneously.
- Numerate with good organisational skills, able to manage the billing and balancing of guest’s accounts while maintaining the needs of the front desk.
- Resilient and diligent, with the ability to multitask and juggle many changing priorities.
- Previous Hotel experience could be an advantage; however, we do offer full training and we believe that the right person, in the right place can become a positive member of our team.
In return, you will receive:
- Full training to help you reach your full potential.
- Uniforms are provided.
- Free meals whilst at work.
- Free access to the gym.
- Staff discount at Hambleton Hall, Hambleton Bakery and our sister hotel in Nottingham.
- Employee Assistance Programme.
- The opportunity to work in a talented team, where everyone makes a difference.
Hambleton Hall is a luxury 5-star country house hotel situated on the peninsula above Rutland Water. As we are in a very rural setting, with no public transport, you will need transport to get to and from the hotel.
We are affiliated with Pride of Britain Hotels and Relais & Chateaux Hotels, which provide opportunity for future growth and international travel. These hotels provide discounted accommodation for staff too, you can stay in one of more than 500 hotels around the world.
You must be eligible to work in the UK.
Bartender
We have a *full time position* for an experienced bartender within our Michelin Star restaurant. Hambleton Hall is one of Britain’s finest country house hotels, situated in the smallest county of Rutland and just outside Oakham and overs Rutland Water. The hotel offers our guests an experience to remember with outstanding fine dining and exceptional accommodation.
What you will be doing:
- Working with the team to provide an outstanding, professional level of service to our guests.
- Preparing a wide variety of aperitif, cocktails and digestifs.
- Learning our menus and sharing your knowledge confidently with our guests.
- Preparing the bar for service, taking pride in presenting the Front of House and terrace areas.
- Serving our guests efficiently.
- When the time is right, clearing the tables in a timely and efficient manner to ensure all areas are ready for our next guests.
- Ensure bills are managed accurately, with the correct charges provided to our reception team in a timely manner.
- Purchasing and managing of stock.
And… what about you?
- We are looking for people with personalities who enjoy the hospitality industry.
- You will be a good team player with great conversational skills.
- Efficient, organised and with the ability to multi-task.
- Calm under pressure, paying attention to detail with good listening skills.
- Confident with great customer service skills, passion and enthusiasm to provide our guests with amazing service time after time.
- Confident and able to guide our guests through our exquisite menu.
- You will need to be able to commute independently to and from our hotel.
- Our restaurant is open for breakfast, lunch and dinner service – you will be required to work shifts which covers weekends, evenings and public holidays on a rota basis.
Schedule:
- 8 hour shift, are you able to work full time? For us, this means working 45 hours per week, on 5 days out of 7 and will include evenings and weekends.
Supplemental pay types:
- Tips
Working at Hambleton Hall
We have a very flexible approach and will provide you with all the training you need to join our amazing team of professionals.
We look for people who are:
- A good team player with great conversational skills
- Efficient, with the ability to multi-task
- Calm under pressure with a positive outlook and outgoing personality
- Excellent customer service skills
- Observant, pays attention to details and willing to go the extra mile
- We are looking for people with some experience in the hospitality industry
- Confident with great customer service skills, passion and enthusiasm to provide our guests with amazing service time after time.
In return, we have great benefits for you:
- Full training will be provided
- Free meals whilst at work
- Staff discount at Hambleton Hall, Hambleton Bakery and sister hotel in Nottingham
- A uniform is provided
- Free access to the gym and fitness classes at Catmose Gym, Oakham
- Employee Assistance Programme
- The opportunity to work in a prestigious hotel, with a great team where everyone makes a difference
- A career in the hospitality industry that will give you global employability – having Hambleton Hall on your CV will open many doors of opportunity for you
If you are an experienced service professional looking to advance your career, we would love to hear from you.
We are based on the beautiful Hambleton Peninsula above Rutland Water so you will need your own transport, or we have subsidised staff accommodation (dependent upon availability at the time). You must be eligible to work in the UK, we cannot offer sponsorship.
Hambleton Hall is associated to Pride of Britain Hotels and Relais & Chateaux Hotels, which provide opportunity for future growth and international travel. These hotels provide discounted accommodation for staff too, staff can stay in one of more than 500 hotels around the world.
Job Types: Full-time, Permanent, Part-time
Work authorisation: United Kingdom (required)
Apply now
If you would like to apply for an advertised position please complete the form below with your contact details and latest CV for consideration.